Shipping & Returns


We have a 7 business day return policy, which means you have 7 business days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at contact@shoptriplep.com. A team member will review your request and will follow up with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us about any return question.

Damages and issues
Please inspect your order upon reception and contact us at contact@shoptriplep.com immediately if the item is defective, damaged or if you receive the wrong item, so a team member can assist you as soon as possible.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return. If your return is approved, you’ll be automatically refunded on your original payment method. Please remember it can take 10 business days for your bank or credit card company to process and post the refund.
For now, we only offer shipping within the US (including Hawaii, Alaska, and Puerto Rico).
We offer a flat rate shipping for $5 or free shipping when you spend over $150. We are also offering a "Pick Up In Person" option for MA residents. If this option is chosen during checkout, a team member will reach out to you!
Check your inbox for an email from contact@shoptriplep.com! Once your order ships, you will receive an email notification that has your tracking information.
We ship all orders with USPS Priority 1-3 day shipping, but due to COVID-19 and the Election shipping delays, you may receive your order within 5-7 days.
If you did not receive your order, please email our team at contact@shoptriplep.com so we can investigate as soon as possible.